Tick Data - Support

Global Historical Data Solutions

Support

Tick Data stands behind all of its products. So if you have a question about any product licensed from us, we want to help. Please use the following online resources to answer your questions. Many of these documents are in PDF format. If you do not have Acrobat Reader, you may download a free copy of Acrobat Reader from Adobe.

File Format Specifications

An overview of the file formats employed for trade, quote, company information, and splits & dividends data.

Data Update Subscriptions

Details how to keep your Tick Data databases up-to-date via our Updates Subscription.

Futures Data

Equities Data

Equities Frequently Asked Questions (FAQ)

Options Data

Options Frequently Asked Questions (FAQ)

TickWrite Software

Time Series Builder Software

Time Series Builder User Guide

Questions? If you still need technical assistance, please contact us:

By Email: contact us
By Phone: +1-703-757-1370

Our office hours are Monday through Friday from 9:00am to 6:00pm (Eastern).

GLOBAL HISTORICAL DATA SOLUTIONS